Refund policy

• Kellbell Custom Design will not accept any returns or exchanges. All sales are final unless the item you received is defective. 
• In the event you receive a defective item, damaged items, or are missing item(s) from your order, please contact Kellbell Custom Design at kelly@kellbellcustom.com within 7 days of your items being delivered. 
• Be sure to include your order number, description of the problem, and pictures if possible. 
• Damaged items or defective items, which have been customized will not be replaced, but a store credit will be issued.